How to Set Up Shipping in Shopify
Create shipping zones and rates that cover your costs without scaring customers away at checkout.
Shipping is where a lot of new stores lose money or lose sales. Shopify organises shipping into profiles, zones and rates. Get those three concepts right and the rest is straightforward.
How Shopify structures shipping
| Concept | What it does |
|---|---|
| Profile | A group of products that share shipping rules |
| Zone | The countries or regions you ship to |
| Rate | The price the customer pays in that zone |
Open shipping settings
Go to Settings, then Shipping and delivery.
Set your shipping origin
Confirm the address you ship from. Carrier calculated rates and taxes depend on it.
Create your shipping zones
In your general profile, click Create zone and group regions with similar costs, for example domestic, then a separate international zone.
Add rates to each zone
Add a flat rate, a price-based rate, a weight-based rate, or carrier calculated rates. Weight-based rates need product weights to be accurate.
Add a free shipping threshold
Create a price-based rate from your threshold upward with a cost of zero, and name it clearly, for example Free shipping over 75.
Handle oversized items with a custom profile
Create a custom shipping profile, add the bulky products and give them their own rates so they do not distort your standard shipping.
Set up local pickup or delivery
Enable pickup at your locations, and add local delivery with a radius and minimum order value if you serve a nearby area.
Test at checkout
Add products to the cart and check rates for a domestic address, an international address and an oversized item.
Watch out
If a customer sees no shipping rates at checkout, their address is almost always outside every zone you created, or the product has no weight for a weight-based rate.
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Related tutorials
How to Set Up Local Pickup in Shopify
Let nearby customers collect their order, with pickup locations, instructions and notification emails.
Read more elsewhere
Shopify Help Center: Shipping and delivery
Reference documentation for shipping profiles, zones, rates and local delivery, including how carrier calculated rates are priced.
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